Terms of service

Terms of Service

These terms apply to every purchase made on this website, operated by Doodlelume (see our Legal Notice for the owner's details). By placing an order you accept them.

1. Products

We sell glow-in-the-dark plush toys with a light pen, and spare light pens. Product photos and videos are for illustration; colors and glow brightness can vary slightly with screens and room darkness. The light pen runs on batteries that are not included. Recommended for ages 3+; adult supervision is recommended when changing batteries.

2. Prices and payment

Prices are shown in US dollars. Bundle discounts are applied automatically in the cart. Payment is taken at checkout through the secure payment methods shown there. We may correct obvious pricing errors and, if so, will offer you the choice to confirm or cancel the order.

3. Orders

You will receive an order confirmation by email. We may cancel an order (with a full refund) if a product becomes unavailable, if we suspect fraud, or if the shipping address cannot be served.

4. Shipping

Shipping is free and tracked to the United States. Estimated times are described in our Shipping Policy.

5. Returns and refunds

You can return unused items within 30 days of delivery, as described in our Refund Policy. This does not limit any rights you have under the consumer law of your place of residence.

6. Use of the website

You agree not to misuse the website, attempt to access it without authorization, or use its content (texts, images, videos, brand) without our permission.

7. Liability

We are responsible for supplying products that match their description. To the extent permitted by law, we are not liable for indirect losses or for misuse of the products against their instructions.

8. Privacy

We process personal data as described in our Privacy Policy.

9. Changes

We may update these terms. The version published when you place your order applies to that order.

10. Governing law

These terms are governed by Spanish law, without depriving you of the protection given by the mandatory consumer laws of the country where you live.

11. Contact

Questions about these terms: info@doodlelume.com.