Shipping policy

Shipping

Where we ship

We currently ship to the United States.

Cost

Tracked shipping is free on every order. No minimum.

Timing

• Processing: orders are prepared within 1-3 business days.
• Delivery: once shipped, orders usually arrive in about 8-15 business days.

Delivery times are estimates and can be longer during holidays, peak seasons or carrier delays. For Christmas delivery we recommend ordering by December 1.

Tracking

You will receive an email with your tracking number as soon as your order ships. Tracking can take a few days to show the first update.

Multiple items

If you order several items, they may arrive in separate packages.

Address issues

Please double-check your address at checkout. If you spot a mistake, contact us as soon as possible at info@doodlelume.com. We cannot be responsible for orders shipped to an incorrect address provided at checkout.

Lost or delayed parcels

If tracking has not updated for more than 10 business days, or your order has not arrived within 25 business days of shipping, contact us and we will help, including a replacement or refund if the parcel is lost.

Duties and taxes

Prices are in US dollars. We do not charge extra duties for US orders.